Calling Tech Support

I need some advice. Or instruction.

My cell phone has been misbehaving lately. Sometimes when I flip the phone open to answer a call, it just keeps ringing, as if I didn’t flip it open at all. If I then hit the Send button to answser it that way, it still keeps ringing. The only solution is to then shut the phone and wait for the person to call back. Or I can just call the person back myself.

It doesn’t happen every day or even every week. It’s random. Sometimes, it happens several times in a row, then it won’t happen again for days or weeks. Having had cell phones for over a decade, I know that when these things start, they just keep getting worse. They never get better.

Every time my phone has needed to be replaced, the Alltel salesperson tells me they can download my address book. When they try, they say it can’t be done. I never know why. They don’t know why. It’s happened at least three times and it’s very annoying. It’s going to be even more annoying this time because my daughter added oodles of phone numbers to my phone for me a few weeks ago.

I do not want to have to add all those numbers back into another phone.

My current phone is an LG AX8600 . It has a micro sd card. What I want to know is how to put my phone book on the card so I can transfer to a new phone later. I need simple instructions using little words.

Don’t laugh at me. I can do all kinds of things with a computer. I can fix them and tweak them and even build them. Cell phones frustrated me. They’re too small for one thing. I’m old and my eyesight isn’t what it used to be. And my phone does not have a keyboard. I get annoyed with the keypad.

So, how do I do this? Anyone?